1 reviews | Active since Jan 2019
Vodacom and Elite Mobile
I don't even know where to start, who to blame or whatsoever. All I can actually say at the moment is that I'm very very disappointed in vodacom and their 3rd party company called Elite mobile. I've been blacklisted due to one of the companies mess up and on top of it being harrassed with lawyer letters and emails. I really thought that I had to do something after I tried opening an account to buy my son school clothes, shoes and stationary since I didn't have hard cash at that moment just to be declined due to the blacklisting.( My son just have to wait until I get paid now and the teacher must just try and understand) I went to go see one of the vodacom shops to launch the complain and was given a reference and told that I might be contacted in 3 days which rather started another problem, my family are being harrassed now. Why are you calling my brother after I left my contact details. It's not like my family members are with me constantly, they have lifes unlike your pathetic ones. Ive also been reading through some of the hello peter complaints against vodacom similar problems and even more, are you people even doing something about it or is this just your way of saying you don't give a darn and will just keep on taking our hard earned money? Deeply disappointed and will never make use of your service ever again!!!!!
I'll stick to MTN and advice everyone else to do the same use any other network except vodacom
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Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
