VODACOM *********** AND DOES NOT CARE

I PAID MY ARREARS TWO WEEKS AGO VIA THE VODAPAY APP. THEY ARE UNABLE TO TRACE MY PAYMENT, SO THEY KEEP CUTTING ME OFF. I HAVE EMAILED PROOF OF PAYMENT FIVE TIMES, YET NOTHING GETS DONE. MY WIFE RELIES ON HER PHONE FOR BUSINESS, BUT DOES VODACOM CARE? WE WENT TO A SHOP TWICE TO GET HELP, BUT THE SAME RESULT. I'VE ASKED TO BE ESCALATED AND FOR SOMEONE HIGHER UP TO CALL ME INSTEAD OF HAVING TO SPEAK TO THE CALL CENTRE PEOPLE, BUT YOU THINK THEY WOULD CALL? DO NOT GIVE A DAMN. IF THIS IS NOT FIXED BY CLOSE OF BUSINESS TOMORROW, I WILL SUE VODACOM FOR *****, THEFT, BREACH OF CONTRACT, AND I CAN PROBABLY THINK OF A FEW OTHER THINGS.