Vodacom and debt collection agency

Item: Vodacom
Rating: 1
Author: Cassandra C

I canceled all my contracts with Vodacom in July 2025. Since then I have been receiving letters from debt collector agency with letters on how to get airtime via Vodacom.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Oct 2025, 11:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Oct 2025, 11:52

Official