ET
Eileen T
1 reviews | Active since Jul 2014
23 May 2024, 14:11
Vodacom and Data - do the right thing!
I'm following up on my review, which is actually ZERO, where I said that Vodacom had not bothered to offer me a refund for a product which they could not deliver - the data extension past 7 days. I spent well in excess of R700. I have heard nothing from Vodacom and it is impossible to email them.
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Vodacom's replyOfficial
24 May 2024, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2024, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team