AS
Annestasia S
1 reviews | Active since Jul 2018
19 Dec 2018, 12:56
Vodacom and Capital Data NO GOOD
After being under dept review since 2011 Vodacom / Capital Data NOW want to tell me that I have 2 accounts - They demand that I pay the second account before I can get a paid up letter to remove my name from dept review. I have paid the account that was handed over in 2011 in full but now they state that I have another account with them. They must think I'm stupid. After 3 years your debt can be classified as prescribed if not paid.....I did not acknowledge the dept in 2011 why would I acknowledged it now. When I was placed under dept review why did they not state then that I had more then one account? I will take this matter up with my legal advisers.....
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Replies (1)Vodacom's replyOfficial
19 Dec 2018, 14:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2018, 14:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
