TC
Terry C
1 reviews | Active since Jul 2011
29 Jun 2019, 18:10
Vodacom and Befit
Have the same problem with Vodacom debiting 3 business lines with Befit which is becoming ridiculous, given that none of these lines received an sms of being regisitered for content services, its a rippoff.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Jun 2019, 21:38 Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2019, 21:38
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Jul 2019, 14:52Good day Terry
As discussed, I have sent a request to our Vodacom Business team to look into this and get in touch with you.
As discussed, I have sent a request to our Vodacom Business team to look into this and get in touch with you.
Vodacom's reply01 Jul 2019, 14:52
Official
Good day Terry
As discussed, I have sent a request to our Vodacom Business team to look into this and get in touch with you.
As discussed, I have sent a request to our Vodacom Business team to look into this and get in touch with you.
Vodacom's replyOfficial
08 Jul 2019, 08:21Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2019, 08:21
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team