CC
Charmaine C

1 reviews | Active since Jan 2019

25 Jan 2024, 11:36

Vodacom ********* and BAD Service, Lies

Vodacom phoned me, they told me they going to upgrade me to MORE GB because i am a good client, and i am going to pay less than what i am paying, For the next two months now i Am paying doube the amount as always. I locked an enquire, and Noah said Vodacom will contact me in a week, and wiil credit my account, it now month later and still nothing was done. I am totally frustrated with VODACOM and their client service and ********* behaviour.

0
Replies (2)
Vodacom
Vodacom's reply25 Jan 2024, 12:09
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
CC
Charmaine C's update29 Jan 2024, 22:28
Reviewer Update
No further feesback. And on 1 Fe. 20w4 the wrong debit order still show. Nothi g is desolve. I an not happy