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Charmaine C
1 reviews | Active since Jan 2019
25 Jan 2024, 11:36
Vodacom ********* and BAD Service, Lies
Vodacom phoned me, they told me they going to upgrade me to MORE GB because i am a good client, and i am going to pay less than what i am paying, For the next two months now i Am paying doube the amount as always. I locked an enquire, and Noah said Vodacom will contact me in a week, and wiil credit my account, it now month later and still nothing was done. I am totally frustrated with VODACOM and their client service and ********* behaviour.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
25 Jan 2024, 12:09 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2024, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Charmaine C's updateReviewer Update
29 Jan 2024, 22:28No further feesback. And on 1 Fe. 20w4 the wrong debit order still show. Nothi g is desolve. I an not happy
CC
Charmaine C's update29 Jan 2024, 22:28
Reviewer Update
No further feesback. And on 1 Fe. 20w4 the wrong debit order still show. Nothi g is desolve. I an not happy
