IN
Innocentia N
1 reviews | Active since Jan 2019
27 Jul 2021, 08:51
VODACOM AND BAD SERVICE
I have received bad service from Vodacom. They keep debiting me for their LTE that I cancelled in April because it got to my house and it didn't work and when I called for help no one assisted so I canceled it. From June they have been debiting me for this service that is cancelled and KENNETH VANANA who has been sitting on the SR I logged on the 26 June 2021 is not doing anything.
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Vodacom's replyOfficial
27 Jul 2021, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2021, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team