LJ
Lamis J

1 reviews | Active since May 2011

21 Aug 2018, 13:55

Vodacom and attorney CPA rip-off

Vodacom has handed my account over. I was never advised or contacted by the attorneys but did pay Vodacom amount on the last statement they sent me. Now I'm expected to pay a legal fee equating to half of what I owe Vodacom before the account will be returned and the sim number reinstated. I was never advised the account was handed over and never agreed to pay any fees to a third party who was not part of my agreement with Vodacom and who never even contacted me.

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2018, 16:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team