CB
Carlin B
1 reviews | Active since Dec 2019
13 Dec 2022, 12:07
Vodacom and Afrihost
This is ridiculous w.r.t. Fibre -Vodacom Outage ID: 34944. 4days later & such a nonchalant response is Totally unacceptable from such a supposedly reputable company. I sggest you prepare to credit my account from the date of broken service until its restored. Also reimbersment for loss if income as I cannot conduct any business until the break in service is restored. Thank you!
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Vodacom's replyOfficial
13 Dec 2022, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2022, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team