Vodacom and a ***** are the same... Stay away
I bought a 2G data on the 7th March 2019 just after 7am while i was on my way to work at 15H00 i receive an sms that i'm left with 1G then i called to let them know only to be given ref 1- ********** ********** and that they will investigate. On the 8th March they said i use a high volume device and it shows that i was running a long distance.
If only vodacom did a proper analysis other than looking for a way out they should have seen that i had a long running on the 6th March while i was connected to a wifi device and bought the data on the 7th.
This just proves that vodacom is just doesn't wanna admit when they wrong as always.
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Vodacom's replyOfficial
08 Mar 2019, 13:11 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2019, 13:11
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Mar 2019, 08:20Your so called Advanced Data Support Team are not advanced at all their response was not accurate and it was baseless. I hoped a big company like yours would be serious and really look at this data issues i know a lot of people complaining about you. Good luck and all the best you and your "Advanced Data Support Team " are doing a very good job of ensuring that we leave this useless network provider
's update11 Mar 2019, 08:20
Reviewer Update
Your so called Advanced Data Support Team are not advanced at all their response was not accurate and it was baseless. I hoped a big company like yours would be serious and really look at this data issues i know a lot of people complaining about you. Good luck and all the best you and your "Advanced Data Support Team " are doing a very good job of ensuring that we leave this useless network provider