Vodacom and 3rd party services collecting money without consent.

Noticed a content service on my account for close to R400pm for the last 12 months which I never would authorized. Call center agent said sorry about this but we cannot help, so my money was ******, Vodacom denies involvement even though they are the party that collect the funds on behalf of these 3rd party *******. How ironic. I said I recorded the call and the agent wanted to hang up telling me I am not allowed to record the call, even though Vodacom records our calls, in other words they do not want to be on record refusing to help or refund the charges. Ironic how things like this is just allowed, luckily I did record the call and wont be leaving it here. Vodacom take note. you can either start by paying me and others back, or face the outcome of refusing to help.