FH
Fernaaz H

1 reviews | Active since Jul 2018

24 Apr 2020, 18:51

Vodacom an intervention is needed your reputation will be tarnished

REWARDS PROGRAM WITH SHAW ACADEMY IS A ****. I signed up as part of the shake program, Shaw academy give me no notifications, I canceled my membership and have been debited 3 times since. They keep taking my money without any authorisation and I am not even a member. Vodacom intervention is needed. I have now lost R1200.00. This is a mess and a disgrace

0
Replies (2)
Vodacom
Vodacom's reply25 Apr 2020, 11:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
FH
Fernaaz H's update28 Apr 2020, 12:24
Reviewer Update
Thank you. I await assistance in this regard.