MvdM
Madivan van der Merwe
1 reviews | Active since Jul 2022
16 May 2023, 16:03
Vodacom an Excuse for a Provider
Please explain to me how is employees trained as it seems they read something from paper to respond to customers!
If the Download Speed is 3.6 mbps at home and 33 mbps away from home on the same device.. Where is the problem?
The problem can not be due to the device being used!!!
Fix your network or get competent people to do it!!!
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Vodacom's replyOfficial
17 May 2023, 07:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2023, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team