AB
Andrea B

1 reviews | Active since Feb 2018

25 Nov 2018, 21:04

Vodacom, an excellent way to get *****edn

A few years ago I had a contract with Vodacom. This contract fell into arrears and about two years later a consultant contacted me to let me know if I could not pay the amount outstanding upfront then I would be handed over. Long story short I was handed over and I made a payment arrangement and settled my account within a few months. Early this year my account was paid off and Vodacom is yet to take me off of the ITC. You are really fast to ***** people with their contracts, demand money and ruin someones credit score but very f**king slow to take their name off of the ITC. Vodacom is nothing but a bunch of glorified theives and conartists. Your method of conducting business is disgusting and I intend on spreading the word far and wide.

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Replies (2)
Vodacom
Vodacom's reply26 Nov 2018, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply03 Dec 2018, 11:27
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we were not able to make contact with you. Please call ***(free from a Vodacom sim) for any further assistance.  Regards Consumer Website Team