Vodacom...an absolute disgrace!

<p>June the 24th 2016 I requested a premature cancellation on my cell phone contract, I received the quote in minutes for the amount of R5278.39.</p> <p>The 27th of June 2016 I went to the bank, and paid the amount in full.</p> <p>I sent an email to ********** with the signed document, copy of ID and proof of payment they requested.</p> <p> </p> <p>Needless to say, I phoned daily, emailed daily and eventually this became weekly and after much frustration, I had only managed to get my contract cancelled on the 18th of November (shocking 5 months later !!)</p> <p> </p> <p>Even more to my disatisfaction, they have since debited my account on the 27th of November for an amount of R840.13.</p> <p>No calls, no emails no correspondence from Vodamcom as to why they would be deducting this amount.</p> <p> </p> <p>I have now been calling everyday since the 27th and back to square one...being pushed from pillar to post, unable to speak to management to get this issue resolved.</p> <p> </p> <p>I will never recommend Vodamcom to anyone, the service is beyond shocking!! </p>