SG
Senalan G

1 reviews | Active since Mar 2019

20 Mar 2019, 10:35

Vodacom always has no stock

I have app**** for a vodacom MacBook contract where I was told that it would be here in 5 days. I wait the 5 days and then call them to find out what’s happening, then they say that they have no time time frame of when it would come so I wait a few more days and nothing. I then change my order to an iPhone XR and making sure that there is no back order I asked multiple times if there was a back and he had said no and that it will be here in 3 days. I phone 3 days later with them saying they have a back order and have no idea when it will come. Pathetic service will not recommend them to anyone.

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2019, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team