Vodacom always disappoints
<p>Once again Vodacom disappoints!! Customer care sucks. Since there is a problem om Vodacoms side i cannot purchare data bundles. Therefor i am paying out of bundle rates. Which i am trying to sort out for days!!! I AM NOT GOING TO PAY THE OUT OF BUNDLE RATES!! Vodacom still havent given me any feedback.This out of bundle charges will be removed from my account as I am holding Vodacom liable for this account. Before my data runs out I always purchase data bundles but cant as Vodacom has some sort l?of problem which has not been given any attention. I dont even want to upgrade this contact with Vodacom next month!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
And still nothing has been done...as usual
And still nothing has been done...as usual