WS
Wayne S

1 reviews | Active since Apr 2014

19 Sept 2017, 12:09

Vodacom allows your airtime to be ******!

Despite numerous calls and complaints to Vodacom they still allow subscriptions to be deducted from my account without my authority and say they don't know who the company is that deducted the money but on cancellation it says Vodafone Live. Is that not part of Vodacom?

0
Replies (2)
Vodacom
Vodacom's reply19 Sept 2017, 14:35
Official


Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Sept 2017, 14:29
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team