1 reviews | Active since Sept 2013
Vodacom allows WASPs and and premium services to ***** airtime without your knowledge
I just received an SMS saying that my weekly subscription to Vodacom games was about to be reactivated. This was the final straw. I have been subscribed to 6 WASP services, and 4 other premium subscriptions, ALL without my knowledge or consent. I have had more than R1000 of airtime ****** this way. My monthly Vodacom bill does NOT list these services. This must be a way to keep the subscriptions hidden from clients. And Vodacom will not explain where my airtime has gone because I don't pay their exorbitant R35 a month, or whatever, for detailed billing. This means they can silently ***** airtime without your knowledge.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
