1 reviews | Active since Feb 2017

14 Feb 2017, 13:37

Vodacom allows billing for online ****s!

<p>Since July 2015 I have been charged R6200 in total for services such as Speedkeeper, DROID6000, AmpUp Mobile and Keeper Content, none of which I subscribed for, which each charge between R4 to R6 a day. This is a company phone. How can Vodacom allow this atrocity to be perpetrated on innocent customers, especially business customers, who would not be adding such nonsense on a company device? As another reviewer noted, they are probably getting a cut. I demand my money back, this is highway *******!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 14:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team