Vodacom allows and perpetuates identity ***** - take your account away while you can

A Vodacom employee created a ********** account and linked this to my current account with Vodacom. Never mind all the hoops you must jump through when you actually do this yourself. A manager actually phoned me and told me that several accounts had been created this way.

This is then investigated (much like the Arms deal), no details are provided but an empty promise is made by the "***** Department". Emails and sms's are even delivered to try appease you that your ****** money will be refunded by the accounts department by a certain date. See actual sms sent on Monday 15/01/2018: "Your Vodacom request for credits is logged with Ref: EC-1J3K-3HEZCI with Vodacom Accounts, they are contactable on ********** ."

Well you guessed it, nothing happens. When you enquire, you are directed from one useless department to another and nothing happens. As this was committed by an agent of the company, the buck stops with the CEO. I guess ******** charges of ***** and identity theft against the CEO are then the only avenue left to a person.

Keep an eye on this as this will not be an empty promise