1 reviews | Active since Sept 2018
Vodacom allowing ************ to use their subscription agreement to fleece loyal customers
I have been charged R9/day through my subscription with Vodacom to a dubious outfit called "Freakapps" that is owned by a company called Opera Telecoms. This is ******* and I never gave the consent for them to charge me R9/day. On googling Opera Telecoms they appear all over the web as a *********** and yet you have enabled them to run subscriptions through your network? I have been charged R9/day since January 2018. This means I have been *******ly charged over R2400 and you have not bothered to protect me as a loyal customer by either informing me of the charge or by preventing them from using your subscription to charge me. I find this entirely unsatisfactory and believe Vodacom should reimburse me for the charges.
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
