TJ
Thabita J

1 reviews | Active since Dec 2010

08 Mar 2016, 21:54

Vodacom allowing ******* SIM Swop

Vodacom allowed more than 3 ******* SIM Swops on various of my mobile contract phones over the past 3 months. I am target for *****. Despite opening a police case and various complaints/ escalations Vodacom is not not able to resolve this issue. I have no confidence in Vodacom's security and ability to protect my personal information. I am now a target. My voluntary call limit was changed from R50 to R5000 without authorisation. A ***** target flag is on my profile but the ******* sim SWOPs continue. Where do I go from here???

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2016, 08:35
Official
Hello thabitaj,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team