GM
Gerbrand M
1 reviews | Active since Nov 2019
21 Nov 2019, 12:03
Vodacom allowing fruduelent accounts
I got a surprise call from Burnard Raaff on an outstanding account with Vodacom. I have never had a Vodacom account and up to this call I have never had any communication about an account from Vodacom.
If Vodacom is not able to properly verify subscribers it is a real reason for concern if anyone can easily sign up for a Vodacom service, rack up a large bill and Vodacom makes it the responsibility of an innocent party.
I have never heard of any similar issues with MTN
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Replies (1)Vodacom's replyOfficial
21 Nov 2019, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply21 Nov 2019, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
