GB
Greg B
1 reviews | Active since Feb 2020
13 Feb 2020, 19:48
Vodacom allowing ********** ports... Bank account emptied out
Vodacom allows ********** ports to MTN and MTan accepts the ports, My entire bank account was emptied out due to this.. They also. Informed me that they cannot secure my number.. Guess what still getting sms my number being ported and when you phone them no1 can assist.. My cell number and bank account at risk... Over R16000. 00 taken from my account and ********** continuing with it... Vodacom headoffice no answer and. No1 can give me the email address of the CEO as they don't have it....
This is really unacceptable... Been a loyal.lient of vodacom for many many years
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Replies (1)Vodacom's replyOfficial
14 Feb 2020, 09:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Feb 2020, 09:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
