Vodacom Allowing ********** Contracts

November 2014 we discovered that someone had taken a Cellphone contract using my wife's details and after multiple attempts to rectify the situation we remain frustrated at the lack of commitment to rectify the *****.<br> <br> Now this morning 24th Feb 2015 Vodacom calls me about an unpaid Account. I have no contracts with Vodacom, clearly a ***** Case. I was promised contact details to lodge the ***** case and I remain waiting.<br> <br> Clearly Vodacom are a Target and I wonder what controls they have in place to combat this ***** as my older brother had a similar incident last Year 2014. <br> <br> Vodacom wake up and assist us when such matters are reported!!!!! <br> <br> Your Contact Centers are inefficient and ineffective as we send certified copies of our ID's to some Central Fax machine to report ***** and who knows where the ********* get our Details!!!<br> <br> My wife has been sending an Affidavit and ID copy for the last 3 Months and still not end to her saga