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Phatudi M
1 reviews | Active since Nov 2012
05 Jul 2024, 16:20
VODACOM allowing ***** and IDENTITY THEFT
Vodacom perpetuates ***** and identity theft by allowing *****sters to take up phone contracts via their online and 3rd Party distribution model. I have recently been a victim of identity theft and the onus was on me to prove otherwise by having to to wait in long queues to get an affidavit and 3 months Bank statements. This is diabolical to say the least. Vodacom should put in fingerprint/ biometric as a control measure to curtail identity theft.
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Replies (1)Vodacom's replyOfficial
06 Jul 2024, 12:10 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jul 2024, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
