Vodacom allocated incorrect data and charged me for it!

<p>I purchased 100MB data on 19 Dec via Customer Services , Neo was the consultant that assisted me. I didn't receive any confirmation and after investigating saw that 500MB was allocated in addition to the100MB . I contacted customer services (ref.no 1- ********** 457567 )and after speaking to a few consultants and after them admitting that it was their mistake, it was still not rectified the next day. After a second call to Customer services (ref no 1- ********** 600440.) the issue has up until today not been resolved. All calls are recorded for security purposes, aren't they? Your service is unprofessional and uncalled for. Can you please attend to the problem as a matter of urgency!</p>