MW
Marc W

1 reviews | Active since Mar 2009

16 Nov 2020, 14:27

Vodacom - All the services you never wanted, now on your phone!

After getting assurance that I am off their Spam list, Vodacom lasted just over 2 weeks before they (Not a WASP) subscribed me to a video service again.

Surely there must be something legal I can explore? Maybe ******** in terms of POPI and the ECT act of 2002?

0
Replies (2)
Vodacom
Vodacom's reply16 Nov 2020, 16:03
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
MW
Marc W's update16 Nov 2020, 16:42
Reviewer Update
Please do? I only got a "This is your problem" style reply from your Social media team.

They are apparently not too concerned about hassling my 10 year old son with this stuff.