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louisa S
1 reviews | Active since Feb 2013
14 Mar 2022, 07:39
Vodacom - all talk copy and paste no action
So I wrote a review on your ******* price increase you are putting through without me having to agreed to it or you providing proof where I said yes or signed copy you then reply telling me a consultant will contact me - I am still waiting? Seriously you obviously do not have what I asked for and you just copy and paste the same answers everywhere - I will never do a contract with your company again so much for a loyal customer of nearly 25 years - we dont count for anything!!!
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Replies (3)
Vodacom's replyOfficial
14 Mar 2022, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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louisa S's updateReviewer Update
14 Mar 2022, 08:05Seriously what is the point of posting on here if it will be the same copy and paste reply - this is the exact same as a week ago??? and next will be Vodacom has sent a private reply when in the meantime you dont???
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louisa S's update14 Mar 2022, 08:05
Reviewer Update
Seriously what is the point of posting on here if it will be the same copy and paste reply - this is the exact same as a week ago??? and next will be Vodacom has sent a private reply when in the meantime you dont???
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louisa S's updateReviewer Update
29 Mar 2022, 21:13I did not agree to this - Please provide me with proof of where I signed for this My contract is a fixed price for 2 years as was agreed on a recorded call when I asked And confirmed 10x with the consultant
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louisa S's update29 Mar 2022, 21:13
Reviewer Update
I did not agree to this - Please provide me with proof of where I signed for this My contract is a fixed price for 2 years as was agreed on a recorded call when I asked And confirmed 10x with the consultant