HM
Hasani M

1 reviews | Active since May 2017

08 Apr 2024, 20:48

Vodacom **** alert

**** **** **** ****, after I called in to get my contract's limit updated for both my contract sim card, I was told that all spend limits have been updated to 0 which means no extra charge or open line will be allowed to both sims I have received a bill with an extra charge of which I am not going to pay due because I have called in to get this sorted and someone didn't do their Job.

Can someone call me and sort this out or cancel my contracts immediately.

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2024, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team