D
Deliwe
1 reviews | Active since Dec 2022
07 Oct 2023, 16:36
Vodacom Alcatel useless router
3rd Alcatel home router that has connection issues. I literally left the vodacom eastgate shop over an hour ago after collecting my 3rd Alcatel home router which I pay about R1500 for. I insert my sim card and guess what? No wifi. When you go un store they'll tell you that these routers are problematic and notoriously don't work... so why bother selling them?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Oct 2023, 18:55 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Oct 2023, 18:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team