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frans J

1 reviews | Active since May 2014

20 Nov 2021, 15:46

Vodacom Alberton Repair shop a disgrace for customer service

people for Vodacom,s repair shops , they are completely non existing in client service even though it was decided by Vodacom head office client service department and instructed to do so they tried every lie and excuse to get out of it Even after we were told to go to the Alberton repair shop branch they laughed in my face FRIGHTENING guys

0
Replies (1)
Vodacom
Vodacom's reply21 Nov 2021, 09:43
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team