ZM
Zilungile M
1 reviews | Active since Feb 2022
31 Oct 2024, 13:34
Vodacom Alberton is a ****
I bought the phone on payjoy 2019.The phone stopped working in less than 24 hour. I took the phone back,they sent to another branch and they discovered that it's factory faulty. Took the phone for 7 days to vodacom to be repaired, gave it back to me on day 7,issue not resolved then they said I should fix it.I took the phone back to Alberton on its box handedover to the staff member. Since then I have been harass by lawyers to pay for the phone which I will never do. VODACOM Alberton City branch is a group of ********s
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Replies (1)Vodacom's replyOfficial
31 Oct 2024, 14:00 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2024, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
