ZM
Zilungile M

1 reviews | Active since Feb 2022

31 Oct 2024, 13:34

Vodacom Alberton is a ****

I bought the phone on payjoy 2019.The phone stopped working in less than 24 hour. I took the phone back,they sent to another branch and they discovered that it's factory faulty. Took the phone for 7 days to vodacom to be repaired, gave it back to me on day 7,issue not resolved then they said I should fix it.I took the phone back to Alberton on its box handedover to the staff member. Since then I have been harass by lawyers to pay for the phone which I will never do. VODACOM Alberton City branch is a group of ********s

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2024, 14:00
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team