Vodacom aka Data *******

<p>I had about 18gb worth of data left on the 30th November 2016, stating that it will expire in 2020.</p> <p>A couple of hours later I get a sms to say that I have run out of data, which is impossible as I was on Wifi and not even using data.</p> <p>Then you have the unpleasant task of calling the vodacom call center and hold for 30 minutes.</p> <p>A ticket was logged on the 02nd Dec 2016, I received no feedback what so ever and yesterday 05 Dec 2016, received a message that the ticket has been closed.</p> <p>Guess the SLA for closing tickets are far more important than customer satisfaction and RESOLVING the issue before closing it.</p> <p>I just want to know, how is it possible to have data expiring 2020 vanish, coincidently in your knew month run.</p> <p> </p>