AG
Alex G

1 reviews | Active since Jun 2016

23 May 2022, 20:00

Vodacom aka Boswell Circus

The most useless network in SA. Migrated my account to a business account. Since the migration I have had no signal. Phone the “Red Business Call Centre” 4 - 5 times a day. The matter gets escalated every day. Escalated to where? The moon? Because nothing is happening, more than 2 weeks offline. Been a Vodacom customer for more than 10 years. Dealing with the call centre is the worst. Every time its someone else and no one is willing to get this fixed…. STAY AWAY FROM VODACOM!

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Replies (1)
Vodacom
Vodacom's reply24 May 2022, 07:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team