1 reviews | Active since Oct 2016
Vodacom aka Alison communications
<p>I went to the Vodacom shop in Highveld mall to upgrade. All went well untill they gave me papers to sign. The one page stated I must pay for my old device for a another three months. I told ths consultant but there is only 2 months left why must I pay for 3 months. She rep**** and said with Alison communications your contract goes to 21 months not 22, I said but according to Vodacom web site you upgrade after 22 months not 21 months thus there is only 2 months left of 24. She said she does not work for Vodacom she works for Alison communications. I feel cheated because I went into a Vodacom shop not alison shop and Vodacom states you upgrade on month 22 of ypur contract now I have to pay for another 3 months of my old device on my new device. What a rippoff!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
