1 reviews | Active since Jul 2012
Vodacom Aitime Disappearing
I received R200 airtime from Vodacom every month, this month my airtime got finished on the 2nd June 2018. When I phoned Vodacom customer care I was told is due to data depleted and it was charging me without being connected to the internet just because I left my mobile data on over night and did not switch them off. How could I lose about R120 over night without going into the interned or whatsup.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nelisiwe
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant weekend!
Regards,
Rudi-Jo
Dear Nelisiwe
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant weekend!
Regards,
Rudi-Jo