FS
Fernanda S
1 reviews | Active since Nov 2018
01 Nov 2018, 09:45
Vodacom airtime wat net weg raa****
Ekt my netwerke geskyf van Telkom mobile na Vodacom. Eks bitter spuit ek het dit gedoen. Ek sit airtime op en as ek weer sien is al my airtime weg of BAIE minder. Waarheen verdwyn die airtime so? Geen mens kan elke dag tussen R50 en R100 se airtime koop en dan verdwyn dit net nie!! Vodacom julle is uiters swak!!
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Vodacom's replyOfficial
01 Nov 2018, 10:00Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2018, 10:00
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Nov 2018, 12:58 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Dear Customer, please be advised that we were not able to make contact with you again. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply01 Nov 2018, 12:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Dear Customer, please be advised that we were not able to make contact with you again. Please call 082135 for any further assistance. Regards Consumer Website Team