KS
Kevin S

1 reviews | Active since Mar 2012

01 Apr 2020, 17:53

Vodacom airtime transfer

My account had an airtime transfer facility for years. This facility was withdrawn without notice by Vodacom and, when contacted, I was advised that the facility is no longer available on my type of account (business). My account has never been in arrears or late paid. Really poor show from this corporate, coupled with the fact that their reception ranges from very poor to none in my area.

0
Replies (2)
Vodacom
Vodacom's reply02 Apr 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
KS
Kevin S's update09 Apr 2020, 16:14
Reviewer Update
Still waiting for this consultant to contact me.............