KS
Kevin S
1 reviews | Active since Mar 2012
01 Apr 2020, 17:53
Vodacom airtime transfer
My account had an airtime transfer facility for years. This facility was withdrawn without notice by Vodacom and, when contacted, I was advised that the facility is no longer available on my type of account (business). My account has never been in arrears or late paid. Really poor show from this corporate, coupled with the fact that their reception ranges from very poor to none in my area.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
02 Apr 2020, 11:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KS
Kevin S's updateReviewer Update
09 Apr 2020, 16:14Still waiting for this consultant to contact me.............
KS
Kevin S's update09 Apr 2020, 16:14
Reviewer Update
Still waiting for this consultant to contact me.............
