BR
Berchia R

1 reviews | Active since Aug 2018

08 Aug 2018, 14:59

VODACOM AIRTIME TOPUP

I am still waiting for Babalwe Nkohle to return my call from 08:14, today. She said she will phone me back within an hour with regards to my problem.

My cellphone rang for exactly 5 seconds (14:51), no time to answer the call. I refuse to spend my whole day on a cellphone to resolve the problem or from one call/person to the next.

Come on where is excellent service delivery??

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2018, 20:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team