Vodacom airtime *******

<p>Good day I trust all is well I bought a R55 airtime voucher @1:10 becausevi needed to make a call my phone has the WiFi active it didn't want to load airtime disconnected the WiFi (please bear in mind I have data too. I tried a few times to make calls didn't happen .... I checked airtime saw the amount of 55on the account and tried again still nothing .... I called 111 spoke didilalang at 2:04 I told her the problem I clearly didn't want to assist telling me thatvits used as mega bites I asked her if I have data why is it taking airtime I asked her does she not want to assist me all she kept saying was thank you for call .... This is not the first time Vodacom *****s my airtime if that is the case I would like to know how to process a complaint via customer protection act</p>