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Xolani M

1 reviews | Active since Sept 2018

13 Sept 2018, 14:34

Vodacom airtime theft

I just bought R110 Vodacom airtime to convert into data. Within 2 minutes, my airtime wad reduced to R8.66. I couldn't even purchase any data. This is absolutely disgusting business practice. I'm gonna need that money back. Or at least my data. I didn't have any app on that was running data.

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Replies (1)
Vodacom
Vodacom's reply13 Sept 2018, 16:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team