1 reviews | Active since Aug 2020
VODACOM AIRTIME RIP-OFF
Vodacom ******* AGAIN -IT STINKS . CEO OF VODACOM PLSE NOTE; on 24th April I rec a Ph.call saying I have won something.Next thing I SMS the number and somehow i see I have subsribed to MOBISTO @R3 per day.I then sent an SMS to 44148 @16.30 same time, saying I have cancelled R3 per day SUBS and "if you do not refund R3 taken off you will go onto Hellopeter." Today I tried calling on 082 135 to chat with a human operator,guess what? .theres no option,So I send email twice,Then Janneta Nhangumbe phones me,insisting that 082135 has an option to speak with a HUMAN? Anyway I ask her to check how much was ****** from my airrtime she says R15.00 so from 24/4/2021 despite me cancelling R3 subs per SMS to 44148 they were still *****ing my F'in Airtime and I am a Pensioner?? Also on Vodacom Whatsapp MOBI YOU still cannot speak yo a Human Operator.NO OPTION but it still tells you to contact 082 135 for an Operator .WHAT A WASTE OF MY TIME! IMAGINE PEOPLE WITHOUT AN EMAIL HOW DO THEY CANCELL THESE *******S.? CONSUMER COUNCIL WHAT ARE YOU DOING ABOUT THIS THEFT.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that you have been contacted by the relevent team and assisted with your query,
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that you have been contacted by the relevent team and assisted with your query,
Regards
Consumer Website Team
21/6/2021.Previous Assurances by Vodacom to stop these nuisance marketing SMS's has fell on deaf ears.
21/6/2021.Previous Assurances by Vodacom to stop these nuisance marketing SMS's has fell on deaf ears.
Consultants to de-activate all Nuisance Marketing Calls +Sms to my phone then a few days later the status quo continues.So while I did thank them for their Consultant on Good Customer Service ,as explained the Nuisance Calls-+Sms soon start again.?It is not for to go through all the effort of deactivating all These Nuisance Calls+Sms's because they ie; Vodacom have a relationship with the Marketing Companies and its for Vodacom to sort out.
Consultants to de-activate all Nuisance Marketing Calls +Sms to my phone then a few days later the status quo continues.So while I did thank them for their Consultant on Good Customer Service ,as explained the Nuisance Calls-+Sms soon start again.?It is not for to go through all the effort of deactivating all These Nuisance Calls+Sms's because they ie; Vodacom have a relationship with the Marketing Companies and its for Vodacom to sort out.