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Phumzile M
1 reviews | Active since Nov 2020
22 Nov 2020, 10:46
Vodacom AIRTIME REVERSAL FROM CAPITEC
I bought airtime using my Capitec mobile banking but unfortunately I selected my old cellphone number. I can't call anyone as it was was last money and I'm using MTN. When I call the number the person doesn't respond and have already sent 2 smses. Please help me get my R62 airtime back. Thank you
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Vodacom's replyOfficial
22 Nov 2020, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team