CT
Claribel T
1 reviews | Active since Mar 2019
28 Mar 2019, 11:20
Vodacom Airtime Recharge never received
I bought 2× R18 airtime on 26 March using a banking App. The bank says transaction has gone through but I have not received airtime till today 28 March. I called customer services but I only go as far as automated responses and no consultant.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Mar 2019, 12:38 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2019, 12:38
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team