Vodacom airtime problems
<p>Despite having a data bundle my airtime seems to disappear without me making calls! Everytime I check on my balances I notice my airtime balance decreasing despite not using it!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Wayne Swanepoel,
We've provided you with feedback via SMS.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Wayne Swanepoel,
We've provided you with feedback via SMS.
Thank you for your patience.
Regards,
UW
Best regards,
Vodacom referred me to WASPA claiming the reason for the airtime disappearing from my account was due to a subscription. However no money was deducted yet Vodacom are unable to sort out my problem! I think it's high time I found a new service provider?!!
Vodacom referred me to WASPA claiming the reason for the airtime disappearing from my account was due to a subscription. However no money was deducted yet Vodacom are unable to sort out my problem! I think it's high time I found a new service provider?!!