LM
Lovelace M

1 reviews | Active since Jan 2019

28 Nov 2019, 14:01

Vodacom airtime not reflecting!

í recharged last night, with R22 having to make an urgeng (emergency) call... the balance did not even reflect on my phone, everytime i recharge it equates to 0! there are no subscriptions, i went on to double check this, by dialing *1533 option 10...said there were no active subscriptions, i went on an bought 5 rand, to see if it works, boom, No airtime reflected

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Replies (1)
Vodacom
Vodacom's reply28 Nov 2019, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team