HA
Heather A
1 reviews | Active since Feb 2012
24 Nov 2020, 09:29
Vodacom airtime just disappears
My airtime just disappears overnight. I have my data off and only connect via wifi and I loaded my phone with airtime only to have it completely disappear. How is this possible?
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Replies (2)
Vodacom's replyOfficial
24 Nov 2020, 11:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HA
Heather A's updateReviewer Update
25 Nov 2020, 20:19To my surprise, I was contacted by Vodacom and they sorted out the problem. Well done
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HA
Heather A's update25 Nov 2020, 20:19
Reviewer Update
To my surprise, I was contacted by Vodacom and they sorted out the problem. Well done
.
.